Terms of Service

These terms govern your use of the Vimi Studio client portal at vimistudio.com and the design services we deliver through it. By signing in to the portal you accept these terms.

We've kept this short and plain. The full commercial terms of any engagement (scope, deliverables, payment) are covered in the separate retainer or project agreement we sign with each client.

The service

Vimi Studio is a design partnership. The portal is the workspace where we present design directions, deliver final files, and collaborate on feedback with you. The portal itself is provided as part of an active client engagement.

Your account

• You sign in with a Google account whose email has been pre-approved by your designer.
• You're responsible for keeping your Google account secure. Anything done through your account is treated as done by you.
• If a teammate needs access, ask your designer to invite them. Please don't share login credentials.

Acceptable use

You agree not to:

• Use the portal to upload anything illegal, harmful, or that infringes someone else's rights.
• Attempt to access another client's data, probe the system for vulnerabilities, or interfere with other users.
• Reverse-engineer or copy the portal software for use outside our engagement.

We may suspend access if these terms are seriously broken. We'll always tell you why first.

Ownership of design work

On full payment of fees for a given deliverable, full intellectual property rights in that deliverable transfer to you. Vimi Studio retains the right to display the work in our portfolio and case studies unless otherwise agreed.

Working files (source files, layered designs, exploration directions not selected) are released on request as part of standard engagements unless the project agreement says otherwise.

Your content

You retain ownership of everything you upload to the portal — brand assets, references, brief documents, comments. You grant Vimi Studio a limited licence to use this content solely to deliver the design work you've engaged us for.

Fees and payment

Fees, payment terms, and engagement structure are governed by the separate retainer or project agreement between you and Vimi Studio. Use of the portal does not change those terms.

Service availability

We aim for high availability but the portal is provided “as available”. We don't guarantee uninterrupted service. Planned maintenance will be communicated in advance when possible. If something goes wrong, email us — we move fast.

Limitation of liability

To the maximum extent allowed by law, Vimi Studio is not liable for indirect, incidental, or consequential damages arising from use of the portal. Our total liability under these terms is limited to the fees paid by you in the 3 months preceding the claim.

Nothing in these terms limits liability for things that can't be excluded by law (such as fraud or gross negligence).

Termination

Either party may end the client engagement under the terms of the retainer agreement. When the engagement ends, you can ask us to export your project files; we'll do that within 14 days. Your portal access is removed when the engagement ends, but your data is retained per the Privacy Policy until you request deletion or the archive period elapses.

Changes to these terms

We may update these terms over time. The “Last updated” date at the top reflects the most recent change. For material changes we'll email active clients at least 14 days before they take effect. Continued use of the portal after that means you accept the update.

Contact

For any question about these terms, write to hello@vimistudio.com.